While implementing a eHealthCARDS.com we address the following issues faced by a hospital & patients:-

a) Patients Concern

•    Avoid prolonged waiting time for registration, consulting rooms and Labs.
•    Appointment facility to saves time. 
•     Prolonged waiting time at consulting rooms and labs Avoid running through multiple counters for  service.
•     Misplaced / erroneous medical records.
•     Errors in medication /diet /treatment.
•     Delayed Investigation reports.
•     Unreliable information about availability of doctors, beds, ICU. 
•     Patient's location information for relatives.
•     Unresonable delay in discharge. 
•     Non-availability of patient’s medical history especially critical info like allergies / past history. 
•     Reliable information about availability of beds, OTs, ICU, Diagnostic equipments etc.

b) Doctors Concern

•     Patient's location information.
•     Reliable information on availability of medicines.
•     Delayed investigation reports.
•     Proper planning of medical personnel and surgeon specific surgical materials during treatment  procedures.                

c) Pathology Lab Concern

•     Reduce Manual Work
•     Reduce Transcription errors 
•     Reduce Human Errors
•     Laboratory Statistics
•     Sample Tracking through Workflows
•     Scaleable and Flexible system
•     Reduction of Costs with Efficient Quality Processes.

d) Nursing Staff Concern  

•     Non-availability of alerts  
•     Non-availability of alarms
•     Non-availability of information related to allergies, drug  reactions and medical records 
•     Tracking of sample status
•     Obtaining detailed pre-op and post-op instructions
•     Reminders for and approval before operations
•     Reduce Waiting period for patients




e) Management Concern  

•     Track employees attendance at Hospital
•     Increase productivity of scare resources
•     Controlling Errors in administration of medicinal procedures
•     Pilferage of expensive medicines/ x ray films/ lab materials
•     Expiry / wastage of medicines/ x ray films / lab materials
•     Pilferage / wastage of surgical and general stores
•     Incorrect / delayed MIS reports
•     Statistical information on diseases/mortality
•     Reporting to statutory and government bodies
•     Estimation/ Cost of services
•     Maintenance of Medical Equipment
•     Maintenance of Patient Medical Records